Tech Touchpoints for a Mobile Workforce
Like all home and community support agencies, the vital services we provide could not be delivered without the commitment of a mobile workforce that includes PSWs, nurses, social workers, and volunteers. But the challenge of keeping mobile workers and volunteers engaged and connected to the organization is one that requires creative thinking and innovation.
To help bridge these gaps, PSWs and volunteers can now use any device, at any time, to log into a secure portal for access to corporate news, resources, training modules, health and safety information, and much more.
Creation of the portals was inspired by the successful launch of Circle of Care’s client app, MyCofC. The app allows users to view scheduled visits and also track the status of visits and services as they happen.
Learning on the Go
Circle of Care’s original Falls Prevention eLearning module, designed and delivered exclusively for mobile phones, was recently featured at the 9th annual Canadian eLearning Conference held in Toronto.
