About Circle of Care
Circle of Care has a proud, successful history spanning 50 years. We have grown with the times, but still embrace our community roots.
Our organization launched in 1974 to meet the needs of Toronto’s elderly Jewish population. Over time, our mandate has expanded to serve individuals of many faiths and cultures, and Circle of Care has flourished into one of the community’s leading providers of home health care and community support services, serving more than 10,000 clients and their families.
About Sinai Health
In 2015, Circle of Care became part of Sinai Health integrated health system– four unique organizations that came together to build a seamless continuum of care. By joining together with Hennick Bridgepoint Hospital, Mount Sinai Hospital and the Lunenfeld-Tanenbaum Research Institute, we are leveraging the power of connections to create a better, more coordinated experience that centres around patients, their families and their health goals.
Our Vision, Mission & Values
As we see shifts in our healthcare system and more demand for supports for seniors and their caregivers, we are actively thinking about how Circle of Care can lead the way towards better care for more people in our communities.
To this end, we are proud to announce our updated Vision, Mission and Values. These principles represent a renewed commitment to our goals, reflect our growth and evolution, and provide a clear and inspiring direction for our future. They will guide and motivate us, ensuring that every action we take supports our goal to deliver exceptional care to those we serve.
Vision
People living their best life with dignity, choice and joy
Mission
To provide exceptional, innovative care so people can stay independent, connected and safe in their homes and communities
Values that Guide Us
- Community
- Respect
- Excellence
- Dignity
Legacy Statement
Honouring our Jewish heritage by extending compassionate care to all, to build a connected, supportive community where no one feels alone.
Our Impact
Circle of Care’s annual reports provide a look into our yearly business activities, celebrating the successes we’ve been able to achieve, while helping to improve the lives of seniors in the community.
Annual Report 2023-2024
Celebrating 50 Years of Care
This is a very special year for Circle of Care, as we celebrate half a century since our organization opened its doors. The successes we’ve achieved over the last year are part of a long, remarkable story of growth, excellence, and community service. Read our 2023-2024 Annual Report.
Strategic Plan 2020-2025
Exceptional People, Innovative Care
Our 2020-2025 Strategic Plan is designed to act as a roadmap for success, and in alignment with our Vision, Mission and Values. Within this plan, we define the strategic priorities that reflect our commitment to continue to meet the growing needs of clients, caregivers and their families, as well as our staff, students and volunteers. Click here to read Circle of Care’s Strategic Plan.
Our Commitment to Quality
Accreditation Canada
In 2022, Accreditation Canada recognized Circle of Care to be among the country’s highest-ranked home and community support agencies by awarding us with Exemplary Standing, and a perfect score of 100% for the second Accreditation survey in a row. Read more about this remarkable achievement.
Hospice Association of Ontario
Circle of Care has achieved Level Two Accreditation in compliance with the standards of the Hospice Association of Canada. Achieving this recognition, indicates that Circle of Care’s visiting hospice programs are high quality and consistent with hospice programs throughout Ontario.
LEADS Licenced Healthcare Organization
Circle of Care is a LEADS Licenced Healthcare Organization through the Canadian College of Health Leaders. LEADS in a Caring Environment (LEADS) framework is a leadership capabilities framework representing an innovative and integrated investment in the future of health leadership in Canada. It provides a comprehensive approach to leadership development for the Canadian health sector, including leadership within the whole-system, within the health organizations, and within individual leaders.
Our Commitment to a Healthy Workplace
Excellence Canada – Healthy Workplace Standard
In 2024 Circle of Care has achieved the Canada Awards for Excellence – Gold Certification in Excellence Canada’s Healthy Workplace Standard. Circle of Care has demonstrated success in the four elements that identify what a Healthy Workplace involves: Physical Environment, Healthy Lifestyles, Psychological Well-being & Corporate Social Responsibility. Learn more about this achievement here.
WSIB Health and Safety Excellence Program
Circle of Care has achieved recognition through WSIB’s Health and Safety Excellence Program. The Health and Safety Excellence Program recognizes organizations who make significant strides to keep their employees safe and healthy at work and the program provides a roadmap for the continual improvement of health and safety in the workplace.
Your Health Space (Canadian Mental Health Association)
Circle of Care is committed to protecting and promoting the psychological health and well-being of our employees as a key component leading to organizational success and sustainability. In 2023, we began our partnership with the Canadian Mental Health Association and have successfully implemented more than 3 trainings aimed at supporting employee psychological well-being. This badge is recognition of Circle of Care’s commitment to support the psychological well-being of our employees and create a workplace where mental health supports are available.
Best Non-Profit Employer (Workplace Mental Health)
Circle of Care is committed to protesting and promoting the psychological health and well-being of our employees as a key component leading to organizational success and sustainability. In 2024, we were awarded with the Charity Village Award for ‘Best Non Profit Employer – Workplace Mental Health’.
Finalist for Best Non-Profit Employer (Diversity, Equity and Inclusion)
Circle of Care is committed to fostering a workplace that champions diversity, equity and inclusion. We stand in solidarity against injustices faced by many communities and denounce all forms of racism, discrimination and divisive ideologies. In 2024, we received recognition as a Finalist for the Charity Village Award for ‘Best Non Profit Employer – Diversity, Equity and Inclusion’.
A Voice at the Table
Circle of Care is a proud member of the Ontario Home Care Association and the Ontario Community Support Association.
Our Funders
Circle of Care is a not-for-profit organization and relies on funding from a variety of sources, including:
- Ontario Health atHome – Central
- Ontario Health atHome – Toronto Central
- Ontario Health atHome – Central East
- Ontario Health atHome – Central West
- Ministry of Health
- Conference on Jewish Material Claims Against Germany
- UJA Federation of Greater Toronto
- City of Toronto
- Centre for Independent Living Toronto
- Ministry of Citizenship & Immigration
Circle of Care is also proud to participate in the North York West Sub-Region Collaborative Table.
We are grateful for community donations, from individuals and corporations, that allow us to continue to meet the needs of our clients and an ever-growing older population. Please click the button below to learn more about donating to Circle of Care.
Who We Work With
North York Toronto Health Partners – Ontario Health Team (OHT)
Circle of Care is a core partner within one of the province’s first Ontario Health Teams—part of a new model of organizing and delivering services in local communities. Under these teams, health care providers work together to provide integrated health care for a defined patient population within a specific geographic region. These teams are responsible for coordinating and overseeing the delivering of all care for their patients, including understanding their health care history and directly connecting them to the different types of care programs and service providers they need. Learn more about North York Toronto Health Partners.
Bathurst/Finch Hub
Circle of Care is proud to be a supporting partner for the Bathurst-Finch Hub. The first floor houses community agencies offering services such as counselling, employment services, seniors’ activities and youth groups. There is also space that community groups can use including a kitchen and meeting rooms. On the second floor, there is a health clinic with family doctors, counsellor, dietitians, chiropodists and health promotion staff from Unison Health and Community Services.
Supportive Housing & Assisted Living
Circle of Care provides 24-hour personal support services in the following locations to tenants who meet the eligibility criteria: 6250 Bathurst St., 155 Kendal Ave., 45 Patricia St., and 4455 Bathurst St.
Ontario Caregiver Coalition
Circle of Care is a partner in the Ontario Caregiver Coalition (OCC). The OCC’s focus is to advance the interests of caregivers in the province. It is a group of diverse organizations that work to raise the profile of caregivers and to promote public policy to support caregivers. Membership includes those from health charities, unions, academia, home health and community support agencies, and informal caregivers.
Community Health Links
Health Links is a model of care that supports patients with complex medical and social needs and their health care providers. Health Links is centered on a simple concept: physicians, specialists, hospitals, home care, long-term care and community services working together with patients, families and caregivers to better coordinate care.
Circle of Care is proud to be part of the following Health Links:
- Western York Region Health Link
- North York West Health Link
- North York Central Health Link
- Scarborough North and South Health Link
- North Toronto Health Link
